Smartphone update — what to do and when

A software update can fix a critical security hole or make your phone hot and slow. Knowing when and how to install updates saves time and avoids problems.

Here are clear steps you can use on Android and iPhone, plus tips for data, battery and rollback.

When to install an update

Install security patches as soon as they appear. For big OS updates wait a day or two to see if others report bugs. If you rely on an app you use daily, check app compatibility notes first.

How to prepare and troubleshoot

Back up your data before any major update; use iCloud or Google Backup. Free up at least 20 percent of storage and charge to 50 percent or more. Use Wi‑Fi for big downloads to avoid data charges and slower installs. If an update fails, reboot and retry; if that fails, restore from your backup.

To check for Android updates go to Settings > System > System update. On iPhone open Settings > General > Software Update. Carrier and region rollouts mean you might see updates later than others. If a new version causes trouble, check online forums or the manufacturer's support page for fixes or a rollback option.

Keep apps updated too; app updates often fix crashes after an OS change. If battery life drops after an update, give the system two to three days to recalibrate. Disable background apps and check battery settings to find misbehaving apps.

In Africa updates may roll out slower because carriers and local testing add delays. If you need a security patch early, check if your phone maker offers manual downloads and instructions. Avoid unofficial firmware unless you know exactly what you are doing.

Quick checklist: back up, charge, free storage, use Wi‑Fi. Don’t install right before a trip or an important meeting. If you are unsure, wait a day and read reports from users with the same phone model.

Example: when Android moves from one major version to another some apps may not be ready, so waiting helped many users avoid crashes. iPhone updates generally roll out fast but occasional bugs have required quick follow up patches. If you use a phone from a smaller brand check their support forum for early reports.

Manual installs let you get fixes early but they can void warranties or cause data loss if done wrong. Follow official guides only and avoid files from unknown sites. For work phones let your IT team manage updates; corporate settings may block some installs for compatibility. Security patches matter more than cosmetic features; install them fast.

If storage is tight clear old media and unused apps before updating. Use the phone's storage manager or a trusted cleaner app to free space safely. New updates sometimes change privacy settings; review app permissions after big installs.

Got questions about a specific update or model? Send a comment and we’ll help.