Access to and the use of the DiscoverIkasi website is provided to you, herein referred to as the ‘user’ and is subject to the following terms and conditions. When using this site the user denotes his acceptance of these Terms, and in agreeing to be bound by them.
All users acknowledge and accept that DiscoverIkasi will from time to time alter any aspect of the website, as and when it deems necessary and without notice to the user. The user agrees that it will have no claim for breach of contract or otherwise in respect of any such alterations. These alterations are likely to involve design enhancements and usability improvements to ensure the best experience for website users.
In use of the website the user warrants that it shall:
(1) Only use the website for lawful purposes, and in such manner that does not infringe the rights of, or inhibit or restrict the use of the website by a 3rd party;
(2) Engage in no conduct that is unlawful, or cause inconvenience or harassment or distress to any other person;
(3) Not post, upload, distribute or transmit any information or material to which the user does not own the intellectual property rights;
(4) DiscoverIkasi is permitted to remove any material or restrict or terminate your access to the website in the event that any of the above warranties are breached.
The contents of the website are provided to the user as a guideline only. Users should not depend on the absolute accuracy of any part of the contents.
All the prices mentioned have been supplied by the establishment themselves and are to the best of our knowledge correct.
Users accept and acknowledge that DiscoverIkasi, its officers, agents, representatives, employees and advisors of any sort shall not in any way be held liable for damage, loss, costs or expenses that may arise directly or indirectly from the user’s downloading of content from the website, or the reliability of any of the content for any purpose.
Links to the websites and services of third parties may be incorporated by the website and its contents. These links will be provided for the users’ convenience only and their availability does not constitute an endorsement of the content of such third party websites by DiscoverIkasi.
Users acknowledge and accept that DiscoverIkasi is not, and shall not be held responsible for any loss, damage, expense or cost that may arise from the use of third party websites, products or services available through third party websites.
Unless and except where expressly stated otherwise, copyright in all the contents of the website belongs to DiscoverIkasi or its third party licensors.
Notwithstanding the foregoing, DiscoverIkasi hereby authorises you as a user to view and display the contents for the purposes of selecting your holiday accommodation and other services provided on the website.
DiscoverIkasi reserves the right to terminate forthwith, or to refuse to permit, the use of the Website by any User, at any time and at DiscoverIkasi’ absolute discretion.
Cancellations and Refunds
DiscoverIkasi will refund any establishment listing fee within 7 days of application providing the listings team have not completed the work in preparing the listing for the live website. Once work has been carried out in preparing the listing, the listing fee cannot be refunded.
These Terms shall be governed by and construed in accordance with the laws of South Africa.
Non-acceptance of the terms and conditions
If you have not accepted these Terms in full, you do not have the right to access the contents of the website and therefore should stop using the website immediately.
While DiscoverIkasi realizes that there will be times we do not get everything correct, we will endeavour to do our best and offer the best possible service at all times. When we do get things wrong we encourage you to tell us. All comments and feedback that you might have will help us to improve our service. We would like to listen to you, consider what you think should be done to resolve the problem, making sure you are satisfied with how it has been handled and make it easy for you to contact us.
Our response time to queries
It is our aim to attend to all concerns as quickly as possible, and if we are unable to assist you immediately we will attempt to reply within 48 hours. However we will acknowledge your concern and advise you who is dealing with your query.